ckk4 Privacy Policy
Your personal information is invaluable to us. Here is a clear statement of how ckk4 collects, uses, and protects your information.
Last Updated: January 1, 2026 — This policy applies to all services on ckk4.cam.
About the Privacy Policy
ckk4 ("we", "our", "platform") operates a safe, reliable, and enjoyable online gaming environment for players in Bangladesh. Protecting your privacy is our priority. This privacy policy document describes what types of information we collect when you visit the ckk4.cam website or use our services, how that information is used, to what extent information may be shared with third parties, and what your rights are.
By reading this policy you will gain a clear understanding of our data collection practices. Continued use of our services will be considered as your acceptance of the terms of this privacy policy. If you disagree with anything, please contact us at [email protected].
Information We Collect
ckk4 collects two types of information to provide its services — what you provide directly and information collected automatically from your device and browser.
1.1 Information You Provide Directly
- Account Registration Information: Full name, date of birth, email address, mobile number, and password.
- Identity Verification (KYC) Information: National ID number, passport, or a copy of your driving licence — to meet applicable legal requirements.
- Financial Information: bKash/Nagad/Rocket/Upay numbers and bank account details — for processing transactions.
- Communication Information: Messages you exchange with us via live chat, email, or any other channel.
- Responsible Gaming Information: Spending limits you set yourself or requests related to self-exclusion.
1.2 Automatically Collected Information
- Device Information: IP address, browser type and version, operating system, device identifier.
- Usage Information: Which pages you visited, how long you stayed, which games you played, and which buttons you clicked.
- Log Information: Session times, error reports, and activity audit trails stored in server logs.
- Cookies and Similar Technologies: Details are provided in Section 4.
We strive to earn your trust. We never ask for or collect your religious beliefs, political opinions, or health information. Financial and identity verification information is used solely to meet legal obligations.
Purpose of Data Use
We use the information we collect for the following purposes. In each case, the use is specific, limited, and consistent with the requirements of the service.
Creating, verifying, and managing your account; confirming your identity; and maintaining account security.
Processing deposits and withdrawals, verifying transactions, and ensuring fraud prevention.
Providing prompt and effective resolution of your complaints, questions, or issues, and improving service quality.
Analysing usage patterns to improve the gaming experience, add new features, and resolve technical issues.
Sending important updates, security alerts, and, with your consent, relevant offers or promotional information.
Retaining information to comply with anti-money laundering (AML), counter-terrorism financing, and other applicable regulations.
Data Sharing and Disclosure
ckk4 never sells your personal information. However, information may be shared with third parties in the limited circumstances described below.
3.1 Service Provider Partners
We engage trusted third parties to provide specific services — such as payment processing, identity verification, cybersecurity, and game software (e.g. Pragmatic Play, Spribe, JILI, PG Soft). These partners are given access only to the information needed to perform their specific tasks and are contractually obligated to keep it confidential.
3.2 Legal Requirements
We may disclose information pursuant to court orders, government directives, lawful requests from investigative authorities, or applicable legal obligations. Where applicable, you will be notified in advance.
3.3 Corporate Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. You will be notified in a timely manner of any such change.
3.4 With Your Consent
Beyond the circumstances listed above, we do not share your personal information with any third party without your explicit consent.
We do not sell or rent your information to advertising networks, data brokers, or unrelated third parties. Your personal information is a matter of trust to us.
Cookies and Tracking Technology
Cookies are small text files stored in your browser. ckk4 uses cookies to improve service quality, ensure security, and personalise your experience.
| Cookie Type | Purpose | Validity |
|---|---|---|
| Essential Cookies | Maintaining login sessions, ensuring core platform functionality, and storing security tokens. | Deleted at end of session |
| Functionality Cookies | Remembering your language preference, theme settings, and previous login information. | Up to 30 days |
| Analytics Cookies | Collecting site usage statistics — to understand which pages are viewed most and where improvements are needed. | Up to 1 year |
| Security Cookies | Detecting fraud, preventing the creation of multiple accounts, and protecting against CSRF attacks. | Deleted at end of session |
4.1 Cookie Controls
You can reject or delete non-essential cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
Data Retention and Security
ckk4 follows industry-standard technologies and practices to protect your information. Our security framework is structured across the following layers.
5.1 Technical Safeguards
- SSL/TLS Encryption: All data in transit between your browser and our servers is encrypted.
- Data Encryption (at rest): Sensitive information is stored in encrypted form on our servers.
- Firewall and Intrusion Detection: Multiple layers of protection to prevent unauthorised access.
- Two-Factor Authentication (2FA): An additional security layer for accessing your account.
5.2 Organisational Safeguards
- Only authorised staff are granted access to user information where necessary.
- All staff receive regular training on data protection policies.
- Regular security audits are conducted.
5.3 Data Retention Period
We retain your information while your account is active and thereafter for a specified period as required by law. Financial transaction records are retained in accordance with applicable regulations. Personal information that is no longer needed after account closure is securely deleted.
In the event of a data security breach, we will promptly conduct an investigation and notify affected users in a timely manner in accordance with applicable regulations. If you notice any suspicious activity on your account, please report it immediately to [email protected].
International Data Transfers
Some of ckk4's service provider partners may be located outside Bangladesh. For such international data transfers, we ensure that adequate data protection measures are in place in the receiving country or organisation.
Any international transfer is conducted under contractual safeguards that ensure the security of your information. We do not work with any third party that does not maintain adequate data protection standards.
Your Rights
As a registered user of ckk4, you have the following rights over your personal information.
You have the right to know what information we hold about you and to receive a copy of it.
You have the right to request correction of any inaccuracies in your information.
In certain circumstances you have the right to request deletion of your information, subject to exceptions where legal obligations apply.
In some cases you have the right to request that the processing of your information be restricted.
You have the right to object to the processing of your information for specific purposes, particularly for marketing.
You have the right to receive the information you have provided to us in a structured, commonly used format.
To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We aim to respond to your request within 30 business days.
Protection of Minors
ckk4's services are intended for individuals aged 21 and above only. We do not intentionally collect any personal information from minors. An age verification process is followed during account registration.
If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account. If you have information about such a matter, please notify us at [email protected].
If you suspect that your child or a minor you know has created an account on this platform, please contact us immediately. We will take prompt action.
Third-Party Links and Services
ckk4.cam may integrate technology from game software providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, etc.). These providers may have their own privacy policies that are beyond our control.
Payment service providers (bKash, Nagad, Rocket, Upay) operate under their own privacy policies. When using these services through our platform, the respective provider's policy also applies.
We are not responsible for the privacy practices of third parties. We advise you to read the privacy policies of those providers.
Policy Changes and Updates
We may update this privacy policy from time to time due to business needs, legal changes, or technological developments. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed on the website.
- The "Last Updated" date at the top of this page will change.
Continued use of the service after changes will be considered your agreement to the new policy. If you do not agree with the revised policy, you may stop using the service and request that your account be closed.
We can provide previous versions of this document upon request. Contact us at [email protected].
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to get in touch with us. Our data protection team is always ready to assist you.
Get in Touch With Us
We generally respond to privacy-related requests within 30 business days. For urgent matters, contacting us via live chat is the fastest method.